Technical Support
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Get The Support You Need For Your Business Today.

Our Technical Support Services will keep you and your staff operating at the highest level of productivity.  Preventive maintenance, problem resolution, and ongoing on call support offers flexibility, and allows you to get your questions answered in a timely and professional manner.  On our website, you can get status updates on your open tickets and navigate our knowledgebase to find possible solutions to your support issues quickly.

 

Everything You Need to Reduce Downtime

 

 

Service Access Options

PC99 Support Services are a comprehensive set of flexible, world-class support plans, that offer phone support, remote webex support, and onsite support to provide you with the technical support services to keep you focused on your day to day income generating activities.

 

Online Ticket System

Communication is very important and we believe at PC99 that you should not be in the dark in regards to the progress to your support requests. You will have the peace of mind of knowing realtime status updates while having open lines of communication with your TSE.

 

PC Maintenance and Repair

Having updated equipment can determine how well you can maintain your computing equipment.  Services include: Password Recovery, Virus Removal, Data Backup, Wireless Networking, Email, Printer Setup, Computer Upgrades, Smartphone Data Transfer, and Laptop Repairs.

 do-it-self Remote Access Anywhere

Remote Access Support Services allows us to provide a Demand Response method that will give you immediate results. Through secured connections over the internet, we can provide support, give demonstrations, and perform file transfer functions as needed.

Current Promotions

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Our Location and Operating Hours

Our Address Hours of Operations
    1027 US 70w     Mon. to Fri. 4pm to 9pm
   Garner, NC 27529     Weekends. 9am to 5pm

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